Terms and Conditions of sale

By virtue of establishing a relationship protocol with customers in the different transactions through this website, we have created this section in which all the clauses relating to privacy, terms of use and general conditions of sale are defined.

 

Identification Data

In compliance with the duty of information contained in Article 10 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, the following data is reflected below: the company owner of web domain is Alea Gestión y Representaciones, SL, with address for these purposes at Calle Granados No. 1, with CIF: B52515483 registered in the Mercantile Register of Asturias in volume 4067 Sheet 168, entry 1 AS-46271. Contact email: contacto@aleagestion.es

 

Terms of Use

www.aleagestion.es provides access to a multitude of information, services, programs or data (in advance, "the contents") on the Internet belonging to Alea Gestión y Representaciones, S.L. or to its licensors to which the USER may have access. The USER assumes responsibility for the use of the portal. This responsibility extends to the registration that is necessary to access certain services or contents.

In this registry, the USER will be responsible for providing truthful and lawful information. As a result of this registration, the USER can be provided with a password for which he will be responsible, committing himself to make diligent and confidential use of it. The USER undertakes to make appropriate use of the contents and services (such as chat services, discussion forums or newsgroups) that Alea Gestión y Representaciones, S.L. offers through its portal and with an enunciative but not limitative character, not to use them for:

  1. Engaging in illicit activities, illegal or contrary to good faith and public order;
  2. Disseminate content or propaganda of a racist, xenophobic, pornographic-illegal nature, advocating terrorism or attacking human rights;
  3. Causing damage to the physical and logical systems of Alea Gestión y Representaciones, SL, its suppliers or third parties, introducing or spreading computer viruses or any other physical or logical systems that are capable of causing the aforementioned damage;
  4. Try to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages.

Alea Gestión y Representaciones, S.L. reserves the right to withdraw all comments and contributions that violate respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that attempt against youth or childhood, order or public safety or that, in their judgment, they will not be suitable for publication. In any case, Alea Gestión y Representaciones, S.L. will not be responsible for the opinions expressed by users through forums, chats, or other participation tools.

 

General Conditions Of Sale

In this clause of general conditions of sale are defined those aspects relating to the sale such as taxes, guarantees and issues related to prices and delivery times.

 

01. Returns

Once the orders have been received by the client, he has a maximum period of 14 days to return any product with which he is not satisfied. The return postage in the case of disagreement will be borne by the buyer. In the event that a product arrives defective, the return postage and replacement will be borne by the seller. On the other hand, for the return to be accepted, you must first contact Alea Gestión y Representaciones, S.L. and request a form. For the return of the money or the change of the product to be made effective, it is necessary that they return with the original packaging, as well as each and every one of the accessories and manuals if any.

 

02. Taxes

The prices shown on the website of Alea Gestión and Representaciones include 21% VAT. These prices are applicable to individuals throughout the European territory. Companies with valid European VAT Number will be exempt from this tax and must request a refund. For purchases outside Europe this tax will not be applicable.

 

03. Guarantee

All products have a two-year guarantee, except in those cases in which the manufacturer or the brand offers a longer guarantee period extended by them. Said guarantee is understood against defects or manufacturing defects that can be detected in the products, and never for use, breakage or wear.

 

04. Transport

Shipping costs will be free from € 1500 for all European countries except Spain. In case the amount of the order is less than € 1500, the postage will be processed with the company that is more advantageous for the customer and will be informed, prior to payment, the exact amount of the postage so that it of its conformity before to close the purchase. Said calculation will vary depending on the weight and the cubic capacity of the object to be purchased.


05. Assembly and Installation

The products offered do not include installation or installation costs.

 

06. Delivery Deadlines

The delivery times indicated in the sheet of each product are indicative, and may suffer some variation depending on the time of year and the logistics processes of each manufacturer. In case of undergoing alterations both to shorten and to expand said terms, Alea Gestión y Representaciones will do everything possible to keep the client informed.

 

07. Geographical Area

Alea Gestión can serve merchandise throughout the European territory. In the case of countries outside of Europe it is necessary to request a budget.

 

08. Prices

Occasionally, it may happen that some of the prices shown for each product is not correct or does not adapt to the price policy established by each manufacturer. Due to possible errata, the prices will be checked before sending and before accepting the payment of the purchased products. In the event that the price is higher than indicated, the client will be informed to check if he is still interested in his purchase or not.

 

09. Information about products

Alea Gestión y Representaciones, S.L. reserves the right to make changes to its website, its policies and its terms and conditions of sale. Customers will be subject to the terms and conditions that were in force at the time of purchase.

On the other hand, Alea Gestión y Representaciones, S.L. in no case is the manufacturer of the products offered on its website. At all times we try to provide as much information as possible of each of the products marketed, without prejudice to the fact that such information may contain errata, or may be expanded by the leaflets or manuals included in the product by the manufacturer. Alea Gestión y Representaciones, S.L. strongly recommends reading the information provided by the manufacturers with each product to fully understand the instructions for use and the warnings related to it.